Brother printers are popular for their reliable performance, wireless connectivity, and advanced features. However, like any network-enabled device, they may sometimes fail to connect to the internet. This problem prevents users from printing wirelessly, scanning to cloud services, or accessing firmware updates. If your Brother printer is not connecting to the internet +1-803-866-1601, don’t worry—this guide explains the common causes and step-by-step fixes.

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Why Does Internet Connection Matter for Brother Printers?

A Brother printer connected to the internet allows you to:

1. Print wirelessly from laptops, smartphones, and tablets.

2. Use cloud services such as Google Drive, Dropbox, and OneDrive.

3. Update printer firmware for improved performance.

4. Share the printer with multiple users on the same network.

When internet issues arise, these features stop working, leading to frustration and reduced productivity.

Common Causes of Brother Printer Internet Issues

1. WiFi Signal Problems

   1. Weak or unstable WiFi signals can disrupt connectivity.

2. Incorrect Network Settings

   1. Wrong SSID (network name) or WiFi password entered.

3. Router Compatibility

   1. Many Brother printers support only 2.4 GHz WiFi networks, not 5 GHz.

4. Firewall or Security Restrictions

   1. Network firewalls may block the printer’s access.

5. Outdated Firmware or Drivers

   1. An old printer driver may fail to recognize new network configurations.

6. IP Address Conflicts

   1. If multiple devices use the same IP address, the printer may fail to connect.

7. Temporary Glitches

   1. Restart issues with router or printer can also cause connectivity failures.

Step-by-Step Fixes

1. Check WiFi and Router Connection

1. Ensure your router is turned on and broadcasting WiFi.

2. Place the Brother printer closer to the router to improve signal strength.

3. Restart the router to refresh the connection.

2. Verify Printer Network Settings

1. On the printer’s control panel, go to Menu → Network → WLAN → Setup Wizard.

2. Select your WiFi network from the list.

3. Enter the correct WiFi password (case-sensitive).

4. Confirm connection.

Tip: Print a Network Configuration Report to check current status.

3. Use the Correct WiFi Band

1. Confirm that your Brother printer supports 2.4 GHz WiFi only.

2. If your router is set to 5 GHz only, enable 2.4 GHz or set up a dual-band network.

4. Restart Devices

1. Turn off the printer, computer, and router.

2. Wait for 30 seconds, then power them on.

3. Reconnect the printer to WiFi.

5. Reinstall Printer Drivers and Software

1. Go to Brother Support.

2. Download the Full Driver & Software Package for your model.

3. Reinstall drivers to refresh the connection between printer and computer.

6. Assign a Static IP Address

Sometimes, printers lose connection due to IP conflicts.

1. On your router settings, assign a unique static IP for the printer.

2. Enter this IP manually in the printer’s network settings.

3. Save and reconnect.

7. Disable Firewall or Security Restrictions

1. On your computer, temporarily disable the firewall or antivirus blocking network access.

2. If the printer connects, adjust firewall settings to allow the printer through.

8. Use WPS Method for Quick Setup

If your router supports WPS (Wi-Fi Protected Setup):

1. Press the WPS button on the router.

2. Within 2 minutes, press the WPS option on the printer.

3. The printer will connect automatically.

9. Update Printer Firmware

1. From the printer’s control panel, check for firmware updates.

2. If unable, download updates from Brother’s website using USB and install manually.

Advanced Fixes

1. Reset Network Settings

   1. Go to Menu → Network → Network Reset on the printer.

   2. Reconnect to WiFi using Setup Wizard.

2. Check Router Settings

   1. Ensure MAC address filtering is disabled.

   2. Allow the printer’s MAC address if restrictions are enabled.

3. Check ISP (Internet Service Provider)

   1. Sometimes ISP settings may block new devices. Contact your provider for assistance.

Preventive Measures

1. Place the printer within 5–10 meters of the router.

2. Regularly update drivers and firmware.

3. Avoid frequent switching between networks.

4. Assign a static IP for consistent connectivity.

5. Keep WiFi credentials saved in the printer to avoid re-entry after power outages.

Conclusion

A Brother printer not connecting to the internet +1-803-866-1601 can be caused by weak WiFi signals, incorrect settings, or outdated drivers. By following the troubleshooting steps above—checking WiFi, re-entering credentials, updating software, or assigning a static IP—you can quickly restore connectivity.

Once resolved, your Brother printer will be ready for wireless printing, mobile printing, and cloud services, ensuring seamless productivity.