
Brother printers are widely appreciated for their wireless printing capabilities, making them convenient for both home and office use. However, a common frustration many users face is when the printer refuses to connect to WiFi. Without a stable connection, wireless printing, scanning, and cloud services become impossible. If your Brother printer won’t connect to WiFi +1-803-866-1601, this guide will walk you through the possible causes and step-by-step solutions.
|--Click Here to Start a live chat with our support team --|
Common Causes of Brother Printer WiFi Issues
Incorrect WiFi Password or SSID
Entering the wrong password or choosing the wrong network prevents connection.
Unsupported WiFi Band
Many Brother printers only support 2.4 GHz WiFi, not 5 GHz.
Weak WiFi Signal
Printers placed too far from the router often lose connectivity.
Router or Network Conflicts
IP conflicts or outdated router firmware may block the printer.
Printer Settings Misconfiguration
If the printer is still set to an old network, it may fail to connect to a new one.
Firewall or Security Restrictions
Firewalls and security apps can sometimes block printer communication.
Outdated Firmware or Drivers
Old software may not work well with updated WiFi networks.
Step-by-Step Fixes
1. Restart Devices
Turn off the printer, router, and computer.
Wait 30 seconds, then power them on.
Reconnect the printer to WiFi using the setup wizard.
2. Verify WiFi Network and Password
On the printer’s control panel, go to Menu → Network → WLAN → Setup Wizard.
Select your WiFi network (SSID) and enter the correct password (case-sensitive).
Confirm the connection.
3. Use the Correct WiFi Band
Check your router settings to ensure the 2.4 GHz band is enabled.
Connect the printer to this band since most models don’t support 5 GHz.
4. Place Printer Near Router
Move the printer closer to the WiFi router for a stronger signal.
Avoid placing it near walls, microwaves, or other devices that cause interference.
5. Use WPS (Wi-Fi Protected Setup)
If your router supports WPS:
Press the WPS button on your router.
Within 2 minutes, press the WPS option on your printer.
The printer should connect automatically.
6. Assign a Static IP Address
Dynamic IP assignments may cause disconnection.
Print a Network Configuration Report from the printer.
Enter the printer’s IP address manually in your router settings.
Save and reconnect.
7. Update Drivers and Firmware
Download the latest drivers and firmware from the Brother Support Website.
Install updates on your printer and computer to ensure compatibility.
8. Disable Firewall Temporarily
Firewalls or antivirus may block the printer from accessing the network.
Temporarily disable them and reconnect.
If successful, add your printer as an allowed device.
9. Reset Network Settings on Printer
On the control panel, go to Network → Network Reset.
Re-enter WiFi credentials using Setup Wizard.
Advanced Fixes
Check Router Settings
Ensure MAC address filtering is disabled or add the printer’s MAC address.
Enable DHCP so the printer receives an IP automatically.
Reinstall Brother Printer Software
Uninstall the printer from your computer.
Reinstall using the Full Driver & Software Package from Brother.
Check Internet Service Provider (ISP) Restrictions
Some ISPs block devices if security settings are too strict.
Contact your ISP if the printer still can’t connect.
Preventive Measures
Keep your printer within 10–15 feet of the router.
Regularly update drivers, firmware, and router software.
Use a stable 2.4 GHz WiFi connection.
Save WiFi credentials in your printer to avoid re-entry after restarts.
Assign a static IP to prevent frequent disconnections.
Conclusion
A Brother printer not connecting to WiFi +1-803-866-1601 can result from weak signals, incorrect credentials, or outdated software. Start with simple checks like restarting devices, verifying passwords, and ensuring the correct WiFi band. If that doesn’t work, update firmware, assign a static IP, or reset network settings.










Write a comment ...